Last updated: 22 – Dec – 2025
At tsquaredesignstudio.com, we aim to ensure customer satisfaction while maintaining fairness.
1. Cancellations
- Orders can be cancelled within 24 hours of placing the order.
- Once the order is shipped, cancellation is not possible.
2. Refunds
Refunds are applicable only if:
- The product is damaged or defective
- The wrong product was delivered
To request a refund:
- Contact us within 48 hours of delivery
- Share images/videos of the product and packaging
3. Non-Refundable Items
Refunds will not be issued for:
- Size or color preference issues
- Wear and tear after use
- Customized or limited-edition collectibles (if applicable)
4. Refund Processing
- Approved refunds will be processed within 7–10 business days
- Refunds will be credited to the original payment method
Contact: hi@tsquaredesignstudio.com